Privacy Policy
Effective Date: June 26, 2026
At Le' Fortunelle Aesthetic Lounge Wellness & Spa ("Le' Fortunelle," "we," "our," or "us"), we value your privacy and are committed to protecting your personal information in accordance with the Data Privacy Act of 2012 (Republic Act No. 10173) and its Implementing Rules and Regulations.
This Privacy Policy explains how we collect, use, store, and protect your personal information when you visit our website, submit an inquiry, book an appointment, or use our services.
Information We Collect
We may collect the following personal information:
Full Name
Mobile Number
Email Address
Preferred Services
Preferred Appointment Date and Time
Communications sent through our website, social media, Messenger, WhatsApp, email, or telephone
Any additional information you voluntarily provide during inquiries or consultations
We may also collect non-personal information such as:
Browser type
Device information
IP address
Website usage statistics
Cookies and analytics data
How We Use Your Information
Your personal information is collected to:
Respond to your inquiries
Schedule and manage appointments
Recommend suitable services based on your inquiry
Send appointment confirmations and reminders
Communicate important updates regarding your bookings
Improve our services and customer experience
Comply with applicable legal and regulatory requirements
We will only use your information for legitimate business purposes related to the services you request.
Sharing of Information
Le' Fortunelle does not sell, rent, or trade your personal information.
We may share your information only with trusted service providers who assist us in operating our business, including:
Appointment scheduling systems
Customer relationship management (CRM) platforms
Email and SMS communication providers
Payment processors (when applicable)
Government authorities when required by law
These service providers are required to protect your information and use it only for authorized purposes.
Data Security
We implement reasonable administrative, technical, and organizational safeguards to protect your personal information against unauthorized access, disclosure, alteration, misuse, or destruction.
While we strive to use commercially acceptable means to protect your information, no method of electronic storage or internet transmission is completely secure.
Data Retention
We retain your personal information only for as long as necessary to:
Provide our services
Maintain customer records
Comply with legal obligations
Resolve disputes
Enforce our agreements
When personal information is no longer required, it will be securely deleted or anonymized in accordance with applicable laws.
Your Rights
Under the Data Privacy Act of 2012, you have the right to:
Be informed about the collection and processing of your personal information
Access your personal information
Correct inaccurate or incomplete information
Request the deletion or blocking of your personal information when legally applicable
Withdraw your consent, subject to legal or contractual limitations
File a complaint with the National Privacy Commission if you believe your privacy rights have been violated
Cookies and Website Analytics
Our website may use cookies and similar technologies to improve user experience, analyze website traffic, and enhance our services.
You may choose to disable cookies through your browser settings; however, some website features may not function properly.
Third-Party Services
Our website may contain links to third-party websites or integrate third-party services such as:
TikTok
Google Maps
GoHighLevel
Payment gateways (if applicable)
These third parties have their own privacy policies, and Le' Fortunelle is not responsible for their privacy practices.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our services, legal requirements, or business practices.
Any updates will be posted on this page with the revised effective date.
Contact Us
If you have any questions about this Privacy Policy or how we process your personal information, you may contact us:
Le' Fortunelle Aesthetic Lounge Wellness & Spa
📍 UG World Trade Exchange Building, Juan Luna Street, Binondo, Manila 1006, Philippines
📞 +63 927 034 1642