Terms and Conditions
Effective Date: June 26, 2026
Welcome to Le' Fortunelle Aesthetic Lounge Wellness & Spa ("Le' Fortunelle," "we," "our," or "us"). By accessing our website, booking an appointment, or using our services, you agree to be bound by these Terms and Conditions. If you do not agree with these terms, please refrain from using our website and services.
1. Appointments and Bookings
Appointments may be made through our website, social media pages, messaging platforms, telephone, or in person.
Submitting an online inquiry or appointment request does not guarantee a confirmed booking. Your appointment will only be considered confirmed after you receive confirmation from our team.
We reserve the right to reschedule or decline appointments due to unforeseen circumstances, staff availability, or operational requirements.
2. Cancellations and Rescheduling
If you are unable to attend your appointment, we kindly request that you notify us as early as possible.
Late cancellations or failure to attend a confirmed appointment may affect future booking availability or require a reservation fee for subsequent appointments.
3. Consultation and Treatment Suitability
Certain aesthetic, wellness, and medical services require a consultation before treatment.
Our licensed professionals may decline or postpone a treatment if they determine that it is not medically appropriate or may pose a risk to your health or safety.
Clients are responsible for providing complete and accurate medical history, allergies, medications, and other relevant information prior to treatment.
4. Treatment Results
Results vary from person to person.
Le' Fortunelle does not guarantee identical or specific outcomes, as treatment effectiveness depends on individual skin condition, medical history, lifestyle, adherence to aftercare instructions, and other factors beyond our control.
Photographs shown on our website or promotional materials are provided for illustrative purposes and should not be interpreted as guaranteed results.
5. Pricing and Promotions
Prices, promotions, treatment packages, and service availability are subject to change without prior notice.
Promotional offers cannot be combined unless otherwise stated.
Special promotions are valid only during the advertised promotional period.
6. Payments
Payment is due upon completion of services unless otherwise agreed.
Accepted payment methods may include cash, bank transfer, e-wallets, or other available payment options.
Reservation fees or deposits, when applicable, may be non-refundable under the terms communicated at the time of booking.
7. Gift Certificates and Packages
Gift certificates, prepaid packages, and promotional vouchers are subject to their respective terms, expiration dates, and conditions.
They are non-transferable unless otherwise specified.
8. Client Responsibilities
Clients agree to:
Arrive on time for scheduled appointments.
Provide accurate personal and medical information.
Follow all pre-treatment and post-treatment instructions.
Inform our staff of any discomfort, allergies, pregnancy, or medical conditions before receiving treatment.
Failure to disclose relevant information may affect treatment safety and outcomes.
9. Intellectual Property
All content on this website, including text, logos, graphics, photographs, videos, branding, and other materials, is the property of Le' Fortunelle or used with permission.
No content may be copied, reproduced, modified, distributed, or used without prior written consent.
10. Website Use
You agree not to:
Use the website for unlawful purposes.
Attempt unauthorized access to our systems.
Upload malicious software or harmful content.
Interfere with the operation or security of the website.
We reserve the right to restrict access for users who violate these Terms.
11. Limitation of Liability
To the fullest extent permitted by law, Le' Fortunelle shall not be liable for indirect, incidental, consequential, or special damages arising from the use of our website or services.
Nothing in these Terms limits liability where such limitation is prohibited under applicable Philippine law.
12. Privacy
Your personal information is processed in accordance with our Privacy Policy and the Data Privacy Act of 2012 (Republic Act No. 10173).
By using our website or submitting your information, you acknowledge that you have read and understood our Privacy Policy.
13. Third-Party Links
Our website may contain links to third-party websites or services for your convenience.
Le' Fortunelle is not responsible for the content, security, or privacy practices of third-party websites.
14. Changes to These Terms
We reserve the right to modify these Terms and Conditions at any time.
Updated versions will be posted on this page with the revised effective date.
Continued use of our website or services after changes are posted constitutes acceptance of the revised Terms.
15. Governing Law
These Terms and Conditions shall be governed by and interpreted in accordance with the laws of the Republic of the Philippines.
Any disputes arising from these Terms shall be subject to the jurisdiction of the appropriate courts of the Philippines.
Contact Us
Le' Fortunelle Aesthetic Lounge Wellness & Spa
📍 UG World Trade Exchange Building, Juan Luna Street, Binondo, Manila 1006, Philippines
📞 +63 927 034 1642